A mindset change regarding quality
can be seen since the publishing of
ISO 9001:2015 standard in
September 2016 and even prior to
that with the Q-Mark standard
applied from 2012. A duty was placed upon companies to now deliver quality from the top down to all levels of the industry. This can be
particularly seen within section 5 of
ISO 9001:2015 – Leadership along
with Section 1.0 of Q-Mark
Leadership & Commitment.
